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TERMS & CONDITIONS

  1. Booking.
    Booking fees must be made to confirm the service. Each booking fees equal the fee for a single session without a package. Booking fee is non-refundable should the cancellation notice be given prior 6-3 days of the service commencement date. 90% of fees will be refunded if cancellation notice is given prior 14 days or more of the service commencement date. 70% of fees will be refunded if cancellation notice is given prior 13-7 days of the service commencement date. 
     

  2. Services.
    Length of service time is predetermined in the package.  Any extra time added to the service is subject to the approval of Awesome Mama Therapy.     
     

  3. Payment.
    Full payment for the whole package is required after the 1st session. If no full payment is made, the subsequent session would be considered as a fresh single session without a package. Otherwise, the service is considered withdrawn.
     

  4. Package.
    The number of sessions in each package is fixed, it needs to be completed within a stipulated time in the package. It’s home-based massage service last for 60 mins for each visit. For an additional session, it would be charged as a new package or charged as a fresh single session without a package. Each package validity period is 6 months from the EDD or date of purchase, all fees paid would be forfeited after the validity period.
     

  5. Replacement.
    Session can be replaced upon the notice given in advance of 2 days or more, it can be rescheduled or postponed to the next available date and time. The session is considered consumed if no proper advance notice is given for rescheduling.
     

  6. Termination.
    Full refund will be given for service termination due to medical reasons with Doctor’s verification note, the full refund refers to the pro-rated amount for the balance sessions. Otherwise, any other termination will be subjected to 20% admin charges for balance sessions. Booking fees and the sessions consumed would not be refunded.
     

  7. Agreement.
    By signing up for the service, the client is deemed voluntary and fit for the service. Awesome Mama Therapy and its employees or therapists do not liable for any injuries, accidents, losses, damages, discomfort, or undesired health issue occurred during or/ and after the service session.
     

  8. Rights.
    Awesome Mama Therapy reserves all rights to terminate the service should the undesired circumstance occurred.  

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